ABMR Lab/Journey Mapper
Journey MapperLive
Customer Journey Mapper
ML-powered propensity scoring & next best action engine across all touchpoints
3.84M
Total Profiles
426K
High Propensity (>70)
1.2M
NBAs Generated
+38%
Conversion Lift
Sarah K.
High-Value Champions
92%
propensity
retention
2d agoCLV: $4,820→ Email
Raj M.
At-Risk Loyalists
38%
propensity
consideration
18d agoCLV: $2,340→ Retargeting
Priya S.
Emerging High-Potential
76%
propensity
intent
1d agoCLV: $1,680→ Social + Email
James T.
Dormant Re-engage
14%
propensity
awareness
94d agoCLV: $680→ Win-back Email
Aisha B.
New Acquisitions
58%
propensity
consideration
3d agoCLV: $420→ Onboarding
Sarah K. — Journey Map
retention
Search
Web
Email
Purchase
Email
Web
12
Email Opens
28
Web Visits
5
Social
$2,840
Total Spend
ML Propensity Scores
Buy Propensity
92%
Conversion Probability
94%
Churn Risk
8%
Engagement Score
29%
Next Best Action
Loyalty reward offer — exclusive early access to new collection
Email
Base recommendation